Privacy Policy

At Touch Ticket we are committed to protecting the personal and delicate information of our users. Please read the following policy to understand how the information you provide to us will be treated as you use this site.

Any information provided, either by signing up to Touch Ticket or by providing the company with any of your data separately, will be processed by us. Please read all of these terms of privacy that will explain in depth how we treat your data and the practices we use to handle it.

Your Information

Touch Ticket will collect information from you in such formats:

  • The information and data you provide when filling out all forms and registrations in the Touch Ticket website or any relative sites owned by Touch Ticket.
  • Information provided at registration, subscription information accessed through login via social media and information when you make a payment.
  • Billing transactions and records carried out throughout the site and any fulfillment of your orders.
  • Survey information collected via email, directly through the site or through a website owned by Touch Ticket.
  • Any correspondence we feel appropriate by any communication made by you.
  • Details of the content, links clicked on and all other information gained from visiting the site (including communication data, location data, traffic data, weblogs and devices).

Using your information

Touch Ticket will use your information for select reasons, in the following ways:

  • To notify you about any changes to our services.
  • To ensure that you can log into your user account.
  • We will pass your information on to secure payment to any relative party when you purchase content.
  • To provide you with information or services that you may or may not request but are of interest to you.
  • To call you as the user to interact with Touch Ticket when you consent to it.
  • We will use information to contact you if you consent to the Touch Ticket mailing list.
  • To keep track of orders made by you.
  • Information will be passed on to content providers whose products you have purchased.
  • To assure our service is presented to you in the best way for you and your computer.

Information collected from IP Address

Touch Ticket may collection information about your computer, laptop or mobile device. Information which may include IP address, operating system and version, browser type.

This information will be handled delicately and will allow us to report the appropriate information to our content providers. This will allow Touch Ticket to create statistical data that will give us browsing patterns and actions to better our service and will not identify any individual information about any individual user.

Cookies

Touch Ticket may collect information about your general internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. By this action we are able to provide better service all our users and personalise our service to our individual users.

Data Storing

Touch Ticket may use your data, or permit selected third parties to use your data, to provide you with information about goods and services that may be of interest to you and they or we may contact you about these by email or SMS.

All existing customers will only be contacted by electronic means (e-mail or SMS) with information about goods and services similar to those of previous purchases.

Only consumers that consent by agreeing to the Terms and Conditions will have their data used by Touch Ticket or have selected third parties contact them. If you do not want Touch Ticket to permit selected third parties to use your data, simply un-tick the relevant box at the registration page.

Through all payment processes on the Touch Ticket website and any site owned by Touch Ticket it is the users responsibility to read all the terms and conditions of Touch Ticket and any third party involved (Payment provider, merchant). By accepting these terms and conditions you accept that your data will be used accordingly and you agree Touch Ticket has no liability for any breach of that privacy policy by the payment providers.

Disclosure of your information

Touch Ticket may disclose your information to anyone in the company, a subsidiary of Touch Ticket or companies Touch Ticket may own as defined in the companies Act 2006.

Information disclosed will be in the nature of:

  • Under legal obligation in which Touch Ticket must comply to share your personal information. This may include exchanging information to companies and organizations for the purposes of fraud protection and credit risk.
  • If Touch Ticket is acquired by a third party, in which case personal data held by it about all its customers will be one of the transferred assets.
  • In the event that Touch Ticket sell or buy any business or assets, in which case may disclose your personal data to the prospective seller or buyer of which business or assets.

Consumers Rights

You have the rights to opt out of your information and personal data being processed for marketing purposes. This agreement will always include contact with Touch Ticket to you to let you know what information is being collected. If you would not like your personal data to be processed for marketing purposes please tick the appropriate boxes in the sign up registration to the website.

Access to information

You have the right to access information Touch Ticket holds at any time. Success request can be made by contacting info@touchticket.co.uk and may be subject to a fee of £15 to cover the cost providing such data.

Change of policy

Touch Ticket may change its policy at any time and is subject to regular changes that may affect its users. Touch Ticket will always notify users by email and directly through the website 10 days before changes. If users continue to use our service after the 10 days notice, they do so with the understanding that they are governed by the newly implemented terms.

To avoid any doubt or confusion you may have with any aspect of the Privacy Policy, we advise our clients to contact us at info@touchticket.co.uk to have a member of our team assist you before you create and account or make a purchase.